VCU Health CMH Star Service Team Member of the Month for October 2018 - Michelle Ashby, RN

When you wake up excited to go to work, it tends to produce pretty solid results.

“I just love my job,” said Michelle Ashby, the October Star Service Team Member of the Month at VCU Health Community Memorial Hospital, where she is a registered nurse working in Home Health.

“I’ve been in home health for 20 years and it’s great to enjoy what you do and to be honored like this, I just want to thank the patient who nominated me,” she said.

Her patient was glowing in praise for Michelle’s knowledge, friendliness and efficiency.

The patient said, “I am an extreme introvert. The thought of someone I don’t know coming into my home was not a good feeling for me. Add to that, not feeling well and just having been through a traumatic emergency surgery and you can guess how apprehensive I was. But we needed help and I could not have had a better experience.”

She continued, “I never felt like she was rushing to her next home visit even when my questions kept her with me longer than normal. And speaking of normal, she put me at ease many times over my expectations of how long my healing was taking versus how I thought it SHOULD be going. I could ask her absolutely anything health related and knew I would get an honest answer and helpful suggestions.”

Michelle’s supervisor, Megan Gardner, agreed with the patient about Michelle. “Michelle goes above and beyond on a daily basis for her patients. Michelle is team-focused and relationship-focused. I am honored to have her as part of the Home Health team.”

Michelle has been with VCU Health CMH for just under a year. She was recently married to Mike Thomas and Michelle has two children, Daleigh, an RN herself, and Hunter.

She’s a graduate of Lenoir College in Kinston, NC and resides in the Bracey, VA area.

Her words of wisdom come from having a major health issue herself. Michelle broke her neck in two places nearly 10 years ago and she now lives by the motto of “live everyday as if it’s your last.”

Others nominated in October were: Jessica Fleming from the ED, Emelita Gaskins and Carl Hillbert of Acute Care, Renea Johnson of Med Surg, Mike Lloyd of Environmental Services, Lisa Smith and Hilary Tackett of the ICU and Belinda Wells of Wound Care.

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